Privacy Policy

How OurPixo collects, uses, and protects your information.

Last updated: December 01, 2023

This privacy notice for OurPixo Technologies Limited describes how and why we may collect, store, use, and share your information when you use our website, mobile web application, and related services.

By using OurPixo, you agree to the collection and use of information in line with this policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

We collect personal information that you voluntarily provide when you register, use the platform, contact us, or request support.

Depending on how you use OurPixo, this may include account details, contact details, business details, payment-related details, and information you submit while using the service.

We also automatically collect certain technical information such as device information, log data, browser type, IP address, operating system, usage activity, and related analytics data.

Names
Phone numbers
Email addresses
Business names
Social media handles
Bank account details
Device, browser, and usage data
Payment-related data processed through third-party providers like Paystack

2. How We Use Your Information

We process your information to operate, improve, and protect the platform, and to deliver the services you request.

To create and manage your account
To provide and facilitate platform services
To respond to support requests and inquiries
To request feedback and improve the user experience
To send marketing and promotional communications where permitted
To maintain security, prevent fraud, and monitor performance
To comply with legal and regulatory obligations

3. When We Share Information

We may share information with third-party vendors, contractors, and service providers where necessary to run the platform and deliver our services.

We may also share or transfer information in connection with a merger, acquisition, financing event, sale of assets, or other business transfer.

Data analytics services
Payment processors
Performance monitoring tools
Testing and infrastructure tools
Professional service providers working on our behalf

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve performance, understand usage patterns, and enhance your experience across our website and services.

Most browsers accept cookies by default, but you may usually modify your browser settings to remove or reject cookies.

5. How Long We Keep Information

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including account administration, legal compliance, fraud prevention, dispute resolution, and legitimate business operations.

When we no longer have an ongoing legitimate business need to process your personal information, we will delete, anonymize, or securely store it until deletion is possible.

6. How We Keep Information Safe

We use reasonable technical and organizational safeguards designed to protect your personal information.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be fully secure, so we cannot promise absolute security.

7. Information From Minors

OurPixo does not knowingly collect data from or market to children under 18 years of age.

If we learn that personal information from a person under 18 has been collected, we will take reasonable steps to delete that information.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to review, update, correct, or delete your personal information.

You may also withdraw consent where processing depends on consent, and you may opt out of marketing communications at any time.

Request access to your data
Request correction of inaccurate information
Request deletion where applicable
Opt out of marketing communications
Ask questions about how your data is used

9. Contact and Data Requests

If you have questions about this privacy policy or want to review, update, or delete the data we collect from you, please contact us at [email protected].

For data access or deletion requests, you can email [email protected] with the subject line 'Data Access Request'.